Payment method
You can pay with PayPal, credit and debit cards or in advance. Cash payment is possible if you collect the goods yourself. No EC card reader on site.
shipping
Shipping costs within Germany are charged at € 6.95 per package.
Articles that have to be sent by pallet and forwarding agent are marked with a corresponding addition. Shipping a pallet within Germany costs an additional € 60.00.
Multiple parcel shipments
For items that cannot be sent together in one package
(e.g. bonsai pots, bonsai raw material, plants) or if that
If the maximum weight of 25 kg is exceeded, a multi-parcel shipment may result, the shipping sum of € 6.95 adds up to the number
of the packages. The recipient bears the costs for additional packages.
Delivery times
The delivery time is 3-5 working days. This can be extended due to public holidays and Sundays as well as bad weather conditions. If the shipment is delayed, you will be contacted by email.
packaging
All articles are packed by us in such a way that they survive the transport without damage. The packaging cannot be returned.